Click the x next to this line. The only suggestion the rep made was that I should check out all the free tutorials and lessons they give people here the schedule is online. It also doesn't matter if your warranty has ended or you didn't purchase an AppleCare Protection Plan. I've been to this Apple store many times and had found painful and tedious. Upon arrival at the Apple Store, walk to the Genius Bar and check-in for your appointment. Our staff consists of experienced writers who live and breathe Apple products every day.
The site may list helpful tips to assist you before your appointment, based on your specific concerns. Refresh this Yelp page and try your search again. But since Apple Stores are always so busy, you should make an appointment in advance if you want to get help. Choose a Genius Bar Appointment. I left without a solution, service, or genius assistance, and Apple geniuses were happy that I left unhappy. I booked an appointment for 5:10pm on the app to fix my broken iPhone screen. I wish I remembered my tech's name but he was incredibly nice and knowledgeable and he fixed the various problems in no time at all.
The possibilities for its use are practically endless: interesting thoughts, to-do lists, collect information, jokes, recipes, email templates, project notes, personal contacts, bookmark lists, reports, term papers. Maybe if we all complain, Apple will see how they are disappointing us and allow us to make appointments online but I believe that corporate wide it is currently impossible to do so. You can even send an email to explain your problem. Enter the stars and banners menu. Excellent focused delivery of support, despite the chaos that we all bring to the table when we have a technological problem. Your recommended support option will be shown at the top of the screen. Reload this Yelp page and try your search again.
But the girl that eventually helped us was super nice and really explained things to my pops in a way he understood. Choose from options including iPod, Mac, iPhone, iPad, and Apple Watch. After you select your location, you can choose the time for your appointment. Normally the service is great but the wait time is understandably long. I could have bought a new laptop every year for the price I paid for this Mac and now they make it impossible to make a Genius bar appointment?! The phone is however, still functional once the battery dies -- not sure what the problem is with the phone, but I suspect there's a power supply issue. Apple World Today is a trusted source for news, information and analysis about Apple and its products. Very unprofessional and rude to walk away from customer who have just spent that amount of money on your product, especially when it isn't the exact product we had asked for.
Then my boyfriend asked Bill what was going on and why we didn't get the strap we asked for, he walked away without a word. One of the non-Geniuses or perhaps she was a Genius off duty in the store did make an appointment in the store for me on her tablet. By the time I got my phone fix half a day was gone. Depending on how busy they are, that can take a while—sometimes hours. This should allow Geniuses to reference past purchases and access warranty info and dates much easier as well.
I went around and around and around three successive days I'm a slow learner and did the in store reservation and then went home again. Over 2 days I have spent a lot of time trying to solve my problems. Apple staff customer service, genius, and staff misrepresented themselves by saying my iPhone 6S had Apple Care when it only had a warranty until February, 2017. They have shippment coming in everyday. I went into the Genius Bar five months ago because my phone froze on a black screen. The store was busy even on a Monday around 10:30am. I was late and they took me off the list.
After a short wait, I was greeted by an Apple employee for some help. Ask a Specialist in a blue shirt for help—they're your guides to everything from checking in for an appointment to checking out instantly. Do not include automatic animation on any slide. . The manager personally helped me cancel my online order and got on the. An additional reason for this change, we understand, is to give the control of a Genius Bar appointment to a user directly, who must know their credentials and enter them before being able to confirm a payment. Genius … Apple Canada — Have a problem with your Mac, iPod or iPhone? Some time in the last few days, Apple modified the procedure slightly so that customers no longer have to pick a product that they have already registered.
This is where the Genius was right and was wrong, as I didnt know anything about Apple Care Plus. Fingers crossed that she will help fix my headphones or replace them!!! May as well get it repaired independently since it's out of warranty anyway. Using the Apple store app on my iPad the appointment was scheduled without a problem, just like it used to be through the web site. Finally, you will be presented with a list of available appointment times for the next several days. In addition to news, opinion and information, Apple World Today provides resources for deals, software updates and more. So, it may be they are concentrating on letting iDevice users have first choice at the Bar and computer people second. He then presses to sell me a phone, I tell him I'm not ready to buy a new phone and that I'll just tough this one out a little longer.
A few tips before visiting: it is recommended that you update all the software on your device and also backup your device in case it needs to be erased for any reason. You can also set up an appointment online using your Mac or any other device with an Internet connection. Users also noted that when they selected which issue they were having, certain selections would not present the option to take the device in for service. Do they really think I would take that kind of gamble again? I'll bet that there is a web page which knowledgeable Apple employees can use to make a Genius Bar appointment but we un-annointed cannot. Apple can help you with nearly any issue you may have. Just to be safe This is an over crowded Apple Store.